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Green Wealth — authentic Neo Hair Lotion, Shampoo and Ghori hair care

Legal

Terms of Service

This website is operated by Ghori Trading LLC. By using our site or making a purchase, you engage in our "Service" and agree to the terms and conditions below, together with our Privacy Policy, Cookie Policy, Shipping Policy and Refund Policy, which are incorporated by reference. These apply to all users of the site — browsers, vendors, customers, merchants, and contributors of content.

01Online Store Terms

You confirm that you are of legal age in your jurisdiction, or that a parent or guardian has given consent for a minor using this site under their supervision. You agree not to use our products for any illegal purpose, nor to violate any law, regulation or third-party right in your use of the Service.

You must not transmit worms, viruses, malicious code or any material designed to interfere with the operation of the site. Any breach of these terms will result in the immediate termination of your access and, where applicable, cancellation of pending orders.

02Definitions

  • "We", "us", "our" — Ghori Trading LLC, a company registered in Dubai, United Arab Emirates, and its affiliated fulfilment entities.
  • "Site" — greenwealth.com, including all subdomains and pages.
  • "Service" — the site, the online store, your customer account, product verification, order tracking and all related communications.
  • "You", "customer" — any visitor, browser, purchaser, merchant, vendor or contributor using the Service.
  • "Products" — the goods offered for sale on the site, including Neo Hair Lotion, Neo Hair Shampoo, Ghori® Rosemary Mint & Biotin Oil, accessories and bundles.

03General Conditions

We reserve the right to refuse service to anyone, for any lawful reason, at any time. You understand that your content, excluding payment card information, may be transferred unencrypted across various networks and may involve transmission over multiple networks and changes to conform to technical requirements.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without our express written consent. The section headings used in this agreement are for convenience only and do not limit or otherwise affect these Terms.

04Accuracy of Information

While we strive for accuracy, we are not responsible if information made available on this site is not accurate, complete or current. Material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this site is at your own risk. This site may contain certain historical information which is, by definition, not current, and we are under no obligation to update it.

05Modifications to Service and Prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service, or any part or content of it, at any time and without notice. We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.

06Products, Availability and Presentation

Some products may be available online only, in limited quantities, and are subject to our Refund Policy. We reserve the right to discontinue any product at any time.

  • We make every effort to display product colours, packaging and images accurately, but we cannot guarantee that your display renders them exactly.
  • Packaging, batch labelling and authenticity sticker design may be updated by the manufacturer without notice.
  • Stated volumes and pack sizes are those declared by the manufacturer.
  • We reserve the right to limit sales by geography, quantity or customer.

07Product Use and Health Disclaimer

Our products are cosmetic products for external use only. They are not medicines and are not intended to diagnose, treat, cure or prevent any disease or medical condition.

  • Always read the label and follow the directions provided with the product and on our how to use page.
  • Perform a patch test before first use and discontinue use if irritation occurs.
  • Avoid contact with the eyes and do not ingest. Keep out of reach of children.
  • If you are pregnant or breastfeeding, have a scalp condition, or take prescribed medication, consult a qualified healthcare professional before use.

Individual results vary. Any testimonials, reviews or before-and-after imagery reflect the experience of individual customers and are not a guarantee of outcome.

08Authenticity and Authorised Resale

Units sold through this site carry an authenticity code that can be checked on our verification page. Authenticity support, warranty handling and claims apply only to units purchased from us or from a distributor we have authorised in writing. We accept no responsibility for products acquired from unauthorised sellers or third-party marketplaces. Reselling our products, or using our brand names, images, packaging or trade dress commercially, requires our prior written authorisation.

09Orders, Payment and Order Acceptance

Your submission of an order is an offer to purchase. A contract is formed only when we confirm dispatch of the order. Until then we may decline or cancel the order, including where the item is unavailable, the price or description was published in error, the address cannot be verified, or the order appears fraudulent.

  • Payment is taken in the currency displayed at checkout. Card processing is handled by third-party processors; we do not receive or store your full card details.
  • Your bank may apply currency conversion or cross-border fees, which are outside our control.
  • Where cash on delivery is available, we may require phone or message confirmation before dispatch, and repeated refusal of COD parcels may result in the method being withdrawn for your address.
  • Promotional codes are single-use unless stated otherwise, cannot be combined, have no cash value, and may be withdrawn or voided if abused.

10Billing and Account Information

We reserve the right to refuse or limit any order at our discretion, including orders that appear to be placed by dealers, resellers or distributors, or that involve the same customer, payment method or address in unusual volume. You agree to provide current, complete and accurate purchase and account information for all purchases, and to update your email, address and payment details promptly so that we can complete your transactions and contact you as needed.

11Accounts, Sign-In Codes and Security

Some features require an account. Sign-in is available by one-time email code or, if you set one, a password.

  • You are responsible for maintaining the confidentiality of your email inbox, one-time codes and password.
  • One-time codes are single-use and expire shortly after issue. Never share a code with anyone, including anyone claiming to be our staff.
  • You are responsible for all activity that occurs under your account. Notify us immediately of any unauthorised access.
  • We may suspend or close an account used in breach of these Terms.

12Shipping, Delivery, Duties and Risk

Delivery timeframes, shipping charges, customs duties and claim procedures are governed by our Shipping Policy, which forms part of these Terms. Transit times are courier estimates and not guarantees. Import duties and taxes levied by the destination country are the customer's responsibility. Risk in the goods passes on delivery to the address you supply; it is your responsibility to provide a complete, accurate and accessible delivery address and a reachable phone number.

13Returns, Refunds and Cancellations

Returns, exchanges, cancellations and refunds are governed by our Refund Policy, which forms part of these Terms. In summary: a 7-day change-of-mind window applies to unopened, sealed goods in resaleable condition; defective, damaged or incorrectly supplied items are remedied at our cost; and certain items, including opened cosmetics, hygiene accessories, custom or wholesale consignments, sale items and gift cards, are not returnable.

14Optional Tools

We may provide access to third-party tools which we neither monitor nor have any control or input over. You acknowledge and agree that we provide access to such tools "as is" and "as available", without any warranties, representations or conditions of any kind and without any endorsement. Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which they are provided by the relevant third-party provider.

16User Comments, Reviews and Submissions

If you send comments, reviews, photographs, creative ideas, suggestions or other materials, whether at our request or unsolicited, you agree that we may at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use them in any medium, without compensation and without obligation to maintain them in confidence.

  • You warrant that your submission is your own, that it is accurate, and that it does not violate any third-party right, including copyright, trademark or privacy.
  • Submissions must not contain unlawful, abusive, defamatory, obscene or misleading content, nor any malware.
  • Do not make medical claims in reviews. We may remove or decline to publish any submission at our discretion.
  • We may verify that a reviewer is a genuine purchaser and label reviews accordingly.

17Intellectual Property

All content on this site — including text, editorial copy, photography, illustrations, layout, design system, source code and compilations of data — is owned by or licensed to Ghori Trading LLC and is protected by intellectual property laws. "Green Wealth" and "Ghori®", together with our logos and packaging designs, are our marks or those of our licensors. You may view and print pages for your own personal, non-commercial use. Any other reproduction, scraping, bulk extraction, framing, mirroring or commercial exploitation is prohibited without our prior written consent.

18Acceptable Use of Verification and Tracking Tools

Our authenticity verification and order tracking tools are provided for legitimate customer use. You must not submit automated, bulk or randomised queries, attempt to enumerate codes or order numbers, circumvent rate limiting, or use these tools to build a competing dataset. We monitor usage and may block access where abuse is detected.

19Personal Information

Your submission of personal information through the store is governed by our Privacy Policy, and our use of cookies and similar technologies is described in our Cookie Policy. Both form part of these Terms.

20Errors, Inaccuracies and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice, including after you have submitted your order.

21Prohibited Uses

In addition to other prohibitions set out in these Terms, you are prohibited from using the site or its content:

  • for any unlawful purpose, or to solicit others to perform unlawful acts;
  • to violate any international, federal, provincial or local regulation, rule, law or ordinance;
  • to infringe upon or violate our intellectual property rights or those of others;
  • to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate;
  • to submit false or misleading information, or to impersonate any person or entity;
  • to upload or transmit viruses or any other type of malicious code;
  • to collect or track the personal information of others, or to scrape, spider or crawl the site;
  • to spam, phish, pretext, or interfere with or circumvent the security features of the Service.

We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

22Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free, nor that the results obtained from the use of the Service will be accurate or reliable. Your use of the Service is at your sole risk. The Service and all products delivered to you are, except as expressly stated by us, provided "as is" and "as available" without any representation, warranty or condition of any kind.

To the maximum extent permitted by law, in no case shall Ghori Trading LLC, our directors, officers, employees, affiliates, agents, contractors, suppliers or licensors be liable for any injury, loss, claim, or any indirect, incidental, punitive, special or consequential damages of any kind — including lost profits, lost revenue, lost savings, loss of data, or replacement costs — arising from your use of the Service or any product procured using the Service. Where liability cannot be excluded, our total aggregate liability is limited to the amount you paid for the order giving rise to the claim.

23Indemnification

You agree to indemnify, defend and hold harmless Ghori Trading LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

24Force Majeure

We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including acts of God, extreme weather, fire, flood, epidemic, war, civil unrest, terrorism, sanctions, government action, customs delay, border closure, strikes, courier or carrier failure, power outage, or failure of telecommunications or internet infrastructure.

25Severability

In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms; such determination shall not affect the validity and enforceability of any other remaining provisions.

26Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms are effective unless and until terminated by either you or us. You may terminate them at any time by notifying us that you no longer wish to use our Service, or by ceasing to use our site. If in our sole judgement you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we may also terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

27Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations, including to an affiliate or in connection with a merger, acquisition or reorganisation, without restriction.

28Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms, together with our Privacy Policy, Cookie Policy, Shipping Policy and Refund Policy, and any other operating rules or policies posted on this site, constitute the entire agreement and understanding between you and us, and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written.

29Governing Law and Dispute Resolution

These Terms, and any separate agreements whereby we provide you services, shall be governed by and construed in accordance with the laws of the United Arab Emirates. The parties will first attempt to resolve any dispute amicably by contacting our support team. Failing resolution within 30 days, disputes shall be subject to the exclusive jurisdiction of the competent courts of Dubai, UAE, without prejudice to any mandatory consumer protection rights available to you in your country of residence.

30Changes to Terms

You can review the most current version of these Terms at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of, or access to, our website or the Service following the posting of any changes constitutes acceptance of those changes.

31Contact Information

Questions about these Terms should be sent to us:

Ghori Trading LLC
2003, One by Omniyat Tower, Business Bay, Dubai, United Arab Emirates
Orders and support: sales@greenwealth.com
Legal notices: legal@greenwealth.com